Changing Your Account Email Address Changing Your Account Email Address

Changing Your Account Email Address

Joel Watson Joel Watson

It's possible to change the email address on your account. Note that if you're signing in via SAML SSO, then these options will be hidden and the email field will appear uneditable. If you didn't, then the following steps should work.

  1. Open your Account Settings by clicking on your Avatar in the top right corner of the page and choosing Account.
  2. Edit your email address to what you want it to change to.

  3. Click the Save button.

After doing that, you should see some new text indicating that the change is pending verification:

The verification email is sent to the new email address that you're trying to change to, so go check that inbox and follow the verification link in the email. Once you've done that, your account should update to use the new email address.

Disabling SSO Connections

If you originally logged in via GitHub or Google SSO, then you may want to disconnect that connection and reconnect it after changing the email address on your account. You can do that from the same Account settings page you adjusted the email address on above.

  1. From the account settings page above, scroll down to the Set Password section and set a new password on your account. This will ensure you can continue logging in after disconnecting from your old SSO method.
  2. Now scroll up to the Authentication section of the Account settings page and click the Unlink link next to the SSO authentication method you were using.

You can now login via the password you set or login via a different SSO method that matches the new email address.

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